Collection of personal data when accessing our website for informational purposes only
When you access our website for purely informational purposes, i.e. without registering or otherwise submitting information to us, we only collect the personal data that your browser transmits to our server. When you view our website, we collect data that we need on technical grounds to make our website available to you and to guarantee its stability and security (in accordance with Article 6(1)(1)(f) GDPR). The data we collect is as follows:
- IP address
- Date and time of request
- Time zone difference to Greenwich Mean Time (GMT)
- Content of request (the specific page)
- Access status/HTTP status code
- Volume of data transmitted
- Website from which the request originated
- Operating system and its interface
- Language and version of browser software.
This data is stored in log files on our server. No other data belonging to you is stored with this data. The legal basis is Art. 6(1)(1)(f) GDPR.
The data is deleted when it is no longer necessary for the purpose for which it was collected. Data collected in order to display the website on your computer is deleted when your session ends. Data stored in the log files is deleted within seven days. Data may be stored for longer. In that case your IP address will be deleted or modified so that it is not possible to link the data to your requesting client computer.
When you use our website, cookies will be stored on your computer. Cookies are small text files stored on your hard drive by the web browser you are using, enabling information to be collected by the website owner who sets the cookie (in this case us). Cookies cannot execute programs or transmit viruses onto your computer. They are designed to make our internet service generally more user-friendly and effective. The legal basis is Art. 6(6)(1)(f) GDPR.
This website uses transient cookies and persistent cookies.
Transient cookies are automatically deleted when you close your browser. These include session cookies. They store a “session ID” which allows requests from your browser to be assigned to a single session so that your computer can then be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
Persistent cookies are deleted automatically after a specified length of time, which may differ depending on the cookie. You can delete the cookies at any time in your browser’s security settings.
You can configure your browser settings according to your needs and disable third-party cookies or all cookies, for example. However, you may not be able to use all the functions of this website.
Flash cookies are not collected by your browser but by your Flash plugin. We also use HTML5 storage objects, which are stored on your computer. These objects store the data that they require independently of which browser you are using and have no automatic expiry date. If you do not want Flash cookies to be processed, you have to install an appropriate add-on, e.g. Adobe Flash Killer Cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using your browser in private mode. We also recommend manually deleting cookies and your browser history regularly.
Booking courses and accommodation
If you wish to register an interest in one of our courses, you can contact us via the online contact form in the “Registration” section.
If you wish to book one of our courses, submission of your personal data is required for contract completion and to process your booking. The fields that are a contractual requirement are marked separately. All other information is optional. We use the data submitted by you to process your booking. The legal basis is Art. 6(1)(1)(b) GDPR.
We will submit your data to the host of your accommodation and, should you require transport, to the relevant transfer service provider, as far as contractually required. We also submit your data to the teacher of the language course, as far as is contractually required. In order to process your payment we submit your payment details to our bank as well as to the bank authorized to process your payment, if applicable. The legal basis is Art. 6(1)(1)(b) GDPR.
In the case of payment default we will disclose, if applicable, the requisite information for debt collection to a debt collection agency instructed by us. The legal basis is Art. 6(1)(1)(b) GDPR. It is in our legitimate commercial interest to collect debts through a debt collection agency.
The data that we collect through the booking form and store for performance of the contract will be erased as soon as storage is no longer required, or, if there are statutory obligations with regard to data retention (e.g. under commercial or tax law), we will restrict processing of the data.
You are neither legally nor contractually obliged to provide us with your personal data. However, we can only accept your booking if all the mandatory fields are filled out.
Contact form and informational material
If you contact us by using the contact form we process the data you have submitted in order to deal with your enquiry.
In order to respond to your enquiry we need you to enter the relevant personal data. Mandatory fields are marked separately. All other fields are optional. You can request information about our language school by using the field marked “Please send me information about KAPITO”.
We only collect personal data that you send us via the contact form or email in order to respond to your enquiry or to send you material, if requested. The legal basis is Art 6(1)(1)(f) GDPR. We have a legitimate commercial interest in making contact with potential customers and interested parties via the contact form or email. Our contact form and the option to request informational material is a service that we provide to enable you as a (potential) customer or candidate to make contact with us quickly and easily, allowing us to offer you excellent customer service. Enquiries via the contact form often lead to a contractual relationship.
The data transmitted by you when you contact us via the contact form or email or that we store in oder to respond to your enquiry will be erased as soon as storage is no longer required, or, if there are statutory obligations with regard to data retention (e.g. under commercial or tax law), restrictions will be placed on the processing of the data.
You are neither legally nor contractually obliged to provide us with your data. However, we can only respond to your enquiry if all the mandatory fields (marked *) are filled out.
Our website uses Google Analytics, a web analysis service provided by Google Inc. ( “Google”). Google Analytics uses “cookies”, text files that are placed on your computer and help our website analyse how you use the site. The information generated by the cookie about your use of this website will as a rule be transmitted to and stored by Google servers in the USA. IP anonymization has been activated on this website so that Google will shorten IP before transmission from addresses in European Member States or from other states contracting to the European Economic Area. Only in exceptional cases will the full IP address be transmitted to Google servers in the USA and shortened there. On behalf of the operator of this website, Google will use this information to analyze your use of the website to compile reports on website activity and provide other services relating to website activity and internet usage for us.
You can prevent cookies being stored by selecting the corresponding settings in your browser software. We advise, however, that you may not be able to use the full functionality of this website in this case. You may also prevent the gathering of data generated by the cookie relating to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
We use Google Analytics to analyze and regularly improve the use of our website. Using the statistics obtained, we can improve our service and make it more relevant to you as a user. In the exceptional case where personal data is transmitted to the USA, Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for use of Google Analytics is Art. 6(1)(1)(f) GDPR.
Google Adwords conversion tracking
We use advertising media services provided by Google Adwords to raise the profile of our website on external websites. By evaluating the data collected through advertising campaigns, we can determine how successful our individual advertising activities are. We can then display advertising which is of interest to you, make our website more attractive to you personally and calculate advertising costs fairly.
Google provides these advertising media services via its “ad servers”. We make use of these services through ad server cookies which assess performance parameters such as ads displayed or the number of clicks. If you access our website via a Google ad, Google Adwords places a cookie on your computer. These cookies usually lose their validity after 30 days and are not intended to identify you personally. The values usually stored by this cookie are; a unique cookie ID, the number of ad views per page view (frequency), the last view (relevant for post-view conversions) and opt-out information (the user indicates that they no longer want to be contacted).
These cookies enable Google to determine when your internet browser has already visited a website. If a user visits certain pages of the website of an Adwords customer and the cookie stored on the user’s computer has not yet expired, Google and the customer can see that the user clicked on an advertisement and was forwarded to this page. Each Adwords customer is assigned a different cookie. Cookies therefore cannot be tracked across the websites of Adwords customers. We do not ourselves collect or process any personal data from these advertising activities. We only receive statistical assessments made available by Google. Using these assessments, we can tell which of the advertising activities carried out are most effective. We do not obtain any further data from the use of advertising, nor, in particular, are we able to identify users from this information.
Because of the marketing tools used, your browser automatically forms a direct connection to Google’s server. We have no influence over the amount or further use of the data collected through the use of this tool by Google and therefore can inform you of the situation as far as we know it: by integrating AdWords Conversion, Google receives notification that you have accessed the corresponding part of our website or have clicked on one of our adverts. If you have registered for a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible for a Google’s contractual partners, third parties and authorities to find out and store your IP address.
You can prevent yourself from being included in this tracking procedure in various ways, as follows:
a) by managing your browser software settings accordingly, in particular by disabling third party cookies, you will not receive any advertising from third parties;
b) by disabling conversion tracking cookies by setting your browser to block cookies from the www.googleadservices.com domain, www.google.de/settings/ads, although it should be noted that this setting will be deleted if you delete your cookies;
c) by disabling the interest-based ads from providers that are part of the self-regulatory About Ads campaign at www.aboutads.info/choices, although it should be noted that this setting will be deleted if you delete your cookies;
d) by permanently deactivating this option in Firefox, Internet Explorer or Google Chrome at www.google.com/settings/ads/plugin. We point out that this may mean you are not be able to use all of the functions on our website to their full extent.
The processing of your data is based on Art. 6 (1)(1)(f) GDPR. You can find further information on Google’s data protection on Google’s website (www.google.de). You can also visit the Network Advertising Initiative (NAI) website at www.networkadvertising.org. Google is subject to the EU-US Privacy Shield ( www.privacyshield.gov).
This website uses services provided by Google Maps. This enables us to display interactive maps directly on our website and provides you with easy access to the map functions.